Account & data deletion

How to request deletion

ProCarLink POS accounts are created and managed by the business (tenant) you work for. You have two options:

1. Via your ProCarLink admin (fastest route). Ask the admin of your ProCarLink location to remove your account via Staff in the admin panel. Your login, POS PIN and any linked API keys are revoked immediately.
2. Directly via email to ProCarLink. Send an email to info@procarlink.com with the subject "Account deletion — ProCarLink POS" and include:
   • The email address you use to sign into the ProCarLink POS app
   • The name or URL of your ProCarLink location (e.g. sportreserve.procarlink.com)
   • A brief identity check — e.g. send the email from the same address

Deletion requests are processed within 30 days (GDPR Art. 12). In practice usually within 5 business days. You'll get a confirmation email once deletion is complete.

What we delete

• Your login account: email, name, password hash
• Your POS PIN and its bcrypt hash
• Session tokens, 2FA secrets and login history
• Personal settings and preferences
• API keys linked to your account (revoked)

What we're required to retain, and why

A small set of records cannot be fully erased because we are legally required to keep them. Where retention is required, we anonymise the link to you personally:

Questions?

Read our privacy policy for the full list of data we process, or email info@procarlink.com.